Tips and Tricks: Fixing Your Bank of America SafePass

If you do a lot of online banking and you happen to use Bank of America, you probably have SafePass activated.

Unfortunately for you, there isn’t a very published method on how to fix your SafePass and gain entry back into your online banking if you have recently switched cellular carriers but have kept the same number. If you’ve changed numbers completely, you’ll have to call customer service to deactivate your old number and sign up your new one. But with an existing number that has been ported from another carrier? Seems like you’re up a creek since the SafePass won’t send to the phone.

What you do is, you take the mobile, and text to: 73981. In the body of the text, just text “help” without the quotes and hit send.

Then you wait about 24 hours because their systems don’t update but once a day I suppose. In any case, if you come back and try your SafePass again, it seems to actually work. Now, there apparently has been this issue on and off with iPhones and the like, but with my Droid, that seemed to do the trick in changing out the carriers.

  • Joe

    Thanks this worked for me – instantly not after 24 hours

  • Vini

    Didn’t work for me. When I send the msg, I get one back saying: “Free Msg: Receiver 73981 unable to receive message – Message Blocking is active”. I guess BofA’s system never sees that msg. 🙁