AT&T will terminate your service if you criticize them

att_logo.png It figures that AT&T would pull something like this. Apparently if you “tends to damage the name or reputation of AT&T, or its parents, affiliates and subsidiaries” then you’ll violate the terms of service and AT&T has the right to legally terminate your contract.
I guess the First Amendment clause doesn’t apply anymore. It’s crazy because again… AT&T is a PUBLIC company. There are things you cannot do as a public company that you could as a private. As a private business, within the legal limits, you can do pretty much whatever you wish even if it’s not socially acceptable. However, for a publicly traded corporation, you might think you’re special and too large to be touched, but you are at the whim of your shareholders whom listen to consumer confidence reports.
Let me remind you (AT&T) that this doesn’t help consumer confidence. And it doesn’t surprise me at all that the new legal policy is held at a BellSouth address.
In case they change the legal terms, I’ve also thrown up a screenshot of the legal service and have highlighted the parts that will terminate your service.

att_tos.jpg

I’m literally amazed that the FCC is still standing by this merger between BellSouth and AT&T. Currently with the amount of trouble to get the $9.99/month DSL that they’re supposed to sell to consumers as part of the merger agreement, it’s almost as if they’re trying to get around the conditions placed upon them by the FCC. This is just another one of those… “you can’t touch us.. nyah nyah nyah” clauses that should send shivers down the spines of consumers with them. Personally, I would probably put this in the same pot as the Verizon Wireless public relations incident recently.
Personally? I refuse to use anything by AT&T or BellSouth due to this very reason. When a company becomes too big for their britches, it’s time to move on to someone that’s a little less evil.

  • WOW,
    I had the opposite problem. It took hours to get a real person on the line when I wnted to have my land line phone disconnected.
    You can’t do this by mail or on-line.
    After talking and listenig to the person on the other end of the line, I thought my service was disconnected until I got a post care in the mail welcoming me to my new AT&T; Service. A few days later I got a bill.
    What’s a girl to do. I unplugged the phone and paid the bill. I hope I don’t get another. I have plenty of time to complain (as now), but not enough time to wait so long and still not get satisfaction from bellsouth or at&t.;

  • WOW,
    I had the opposite problem. It took hours to get a real person on the line when I wnted to have my land line phone disconnected.
    You can’t do this by mail or on-line.
    After talking and listenig to the person on the other end of the line, I thought my service was disconnected until I got a post care in the mail welcoming me to my new AT&T Service. A few days later I got a bill.
    What’s a girl to do. I unplugged the phone and paid the bill. I hope I don’t get another. I have plenty of time to complain (as now), but not enough time to wait so long and still not get satisfaction from bellsouth or at&t.