Sprint begins to charge for ESN swaps

What does this mean? If you change your phone out, you pay $18 to Sprint. PERIOD. It’s a ridiculous way to find another fee for consumers to pay and probably thought up by some executive that doesn’t know what little things can do to service.
Best way to send a message to wireless carriers that this a bad idea? Switch services. Sprint definitely will get the message if you cancel, and don’t be fooled by “activation fee waivers”. They don’t waive everything.
Via PCSIntel

  • Haven’t they always done this? I mean I’ve been with Sprint PCS for 8 years and every new phone I’ve added they charged me an activation fee of about $30. (I say “added” but mean “swapped”… I’ve only got two phones on the plan and they’ve both been switched about 3 times.)
    Anyway, don’t all carriers charge a nominal fee for a new phone? Is this charge different than/in addition to the activation fee?

  • Haven’t they always done this? I mean I’ve been with Sprint PCS for 8 years and every new phone I’ve added they charged me an activation fee of about $30. (I say “added” but mean “swapped”… I’ve only got two phones on the plan and they’ve both been switched about 3 times.)
    Anyway, don’t all carriers charge a nominal fee for a new phone? Is this charge different than/in addition to the activation fee?

  • ESN swap is a new charge on top of activation fees. Most carriers add an activation fee of some sort. With enough complaining, you can probably get it waived usually. ESN swap though can’t get waived because of what it means.
    In computer hardware terms, it’s like adding your MAC address into their database. Why it costs $18 to type some numbers is beyond me. Why we couldn’t do it ourselves is beyond me too.

  • darkmoon

    ESN swap is a new charge on top of activation fees. Most carriers add an activation fee of some sort. With enough complaining, you can probably get it waived usually. ESN swap though can’t get waived because of what it means.
    In computer hardware terms, it’s like adding your MAC address into their database. Why it costs $18 to type some numbers is beyond me. Why we couldn’t do it ourselves is beyond me too.

  • Ahh… so it’s like Gas. We’ll pay for it no matter how much it costs.
    Thanks for the info.

  • Ahh… so it’s like Gas. We’ll pay for it no matter how much it costs.
    Thanks for the info.

  • Basically. But truthfully, I’d rather not have Sprint set a precedence.

  • darkmoon

    Basically. But truthfully, I’d rather not have Sprint set a precedence.